Welcome to Velvet Springs Inn. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a reservation, or use our services. By accessing or using our website, you agree to the terms outlined in this policy.
Information We Collect
We may collect personal information directly from you when you make a booking, register an account, contact us, or subscribe to our updates. The types of information we collect include:
-
Full name, contact number, and email address
-
Payment and billing information
-
Booking details and preferences
-
IP address and browser information for analytics and site performance
How We Use Your Information
Velvet Springs Inn uses the collected information to:
-
Process reservations and payments
-
Provide customer support and respond to inquiries
-
Improve our services and website functionality
-
Send updates, promotional offers, and service-related communications
-
Comply with legal obligations or regulatory requirements
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. However, we may share information with trusted third parties who assist us in operating our website, managing bookings, and processing payments, provided that they agree to maintain confidentiality and comply with data protection standards.
International Data Transfers
As Velvet Springs Inn operates worldwide, your personal data may be transferred and processed in countries other than your own. We take all reasonable steps to ensure that your data is protected in accordance with this Privacy Policy and applicable data protection laws.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
Your Rights and Choices
You have the right to access, update, or delete your personal information. You may also request restrictions on how we process your data or withdraw consent where applicable.
Opt-Out Instructions
If you no longer wish to receive promotional communications from us, you can opt out at any time by clicking the “unsubscribe” link in our emails or by contacting us directly at [email protected].
Security Measures
We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no online transmission or storage method is 100% secure.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised effective date.
Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: [email protected]